Data controller: SIA "GROTTO", Reg. No. LV40003490601, registered address Elijas 21, Rīga, LV-1050, email: deltamobile@deltamobile.lv (hereinafter — Controller). This privacy notice explains how the Controller processes your personal data when you purchase goods from the online store deltamobile.lv.

• When you purchase an item from the "deltamobile.lv" online store, we enter into a purchase agreement, and the minimum information required to fulfil it is your first and last name, phone number, email address, and, if you choose home delivery, your address. Your contact details are needed to inform you about the order fulfilment process and other order-related matters. This personal information is required solely for concluding and performing the specific contract.
• Purchasing goods on instalment requires additional information: your personal identity number, ID document number, a copy of your identity document, information about your employment status, and information needed to assess your ability to pay before the contract is concluded. Without this information, we are unable to offer instalment purchases.
• To make browsing "deltamobile.lv" convenient and efficient, we store the following information:

1. your purchase and activity history on the website;
2. your payment history, to make shopping easier by offering your preferred payment method.

Legal basis. The legal basis for processing is: the conclusion and performance of a contract (placing and delivering an order); the Controller's legal obligation (e.g. accounting, invoicing); and the Controller's legitimate interests (e.g. retaining order and payment history to make future purchases easier, fraud prevention).

Who receives your data. Your personal data is shared, to the extent necessary, only with third parties involved in fulfilling your order — delivery service providers (e.g. Omniva, Unisend) and payment processors. Payment processing is provided by the payment platform https://makecommerce.lv/, therefore our company transfers the personal data necessary for payment processing to the platform owner Maksekeskus AS. Data is shared with these parties solely for order fulfilment purposes, and they may not use it for any other purpose.

Retention period. Personal data is retained for as long as necessary to achieve the purpose for which it was collected, and within the periods set by applicable law (for example, accounting records are retained in accordance with the requirements of the Accounting Law).

• In carrying out our direct activities and communicating with you, we do not:

1. collect or retain your browsing history on third-party websites;
2. transmit any data related to your browsing on our website that could be used to identify you.

• Through organisational and technical measures, we protect your personal data against unlawful actions, including alteration, disclosure, or destruction of personal data, identity theft, and fraud.
• To keep your personal data fully protected, please make sure that when logging into our online store, your data is not visible to unauthorised persons and is stored correctly. We recommend changing your login password regularly and safeguarding your payment card and other data to avoid compromising the security and confidentiality of your personal data.

Your rights. Under the General Data Protection Regulation (EU 2016/679), you have the right to: request access to your personal data; request its rectification or erasure; restrict or object to its processing; request data portability; and withdraw your consent at any time (where processing is based on consent), without affecting the lawfulness of processing carried out before the withdrawal. To exercise these rights, contact us at deltamobile@deltamobile.lv.

Complaints. If you believe your rights have been violated, you have the right to file a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija, dvi.gov.lv).

Cookies. Information about the use of cookies is available in the cookie notice on the website.